Envisua Gallery of Fine Art - Shop for Art, Sell Art, Experience Envisua

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Frequently Asked Questions by Our Customers

August 29th, 2008

Question 1: What is your return policy?

Answer: Envisua Gallery strives to be the most reliable gallery online. Your complete satisfaction is our goal and our guarantee. We put our customers first and that is the reason we offer a 100% money-back guarantee. If for any reason you are not satisfied with your purchase you have a full seven days from the day you receive a purchase to contact our customer service department and mark your purchase for return.

Question 2: What do I do if I suspect piece(s) I have purchased through Envisua Gallery have been damaged during shipping to me?

Answer: Please see the answer to question number one above.

Question 3: What do I do if I find that a part of this web site is not working properly?

Answer: Please email us at admin@envisua.com and notify us of any problems you are experiencing with the site. Please include any details you may have that will allow us to find the source of the problem.

Question 4: What do I do if I suspect fraud?

Answer: Please email us at admin@envisua.com. Please include any details you may have that will allow to pursue the matter in the most efficient manner possible.

Question 5: What do I do if I have further questions regarding this web site?

Answer: Please email us at admin@envisua.com. Please include any details you may have that will allow us best answer your question.

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